Enom Status

Partial Email Service Outage

Update - We continue to monitor and work towards a full restoration of the Webmail service, which is experiencing interruptions. We appreciate your patience.

Further updates to come as they are received.
May 03, 2024 - 15:23 PDT

Update - Our team is still monitoring webmail as delays persist, all activity is expected to return to normal soon. Additional updates will be provided as they become available.

We appreciate your patience.
May 03, 2024 - 07:33 PDT

Update - Our team continues to work on the webmail responsiveness.

We will provide further updates as they become available.
May 02, 2024 - 20:31 PDT

Update - Our team continues to monitor webmail responsiveness.

We will provide further updates as they become available.
May 02, 2024 - 13:49 PDT

Monitoring - As Pop and IMAP (mail client) connection is restored, with webmail access improving, we are moving this to monitoring.

We will provide an update on this within one hour.
May 02, 2024 - 12:27 PDT

Update - We’ve implemented a fix and are monitoring the improvements this is having to Pop/IMAP connectivity and responsiveness.
Webmail access is currently slow but responsive.

We will provide an update on this within one hour.
May 02, 2024 - 12:18 PDT

Update - We are working on a fix for this issue, and appreciate your patience.
We do see improvements for those affected accounts, and will continue until it is fully restored.

The next update will be within one hour.
May 02, 2024 - 11:13 PDT

Update - Our team is diligently addressing the performance issues that some users may be encountering with our webmail service. We sincerely appreciate your ongoing patience.
May 02, 2024 - 10:24 PDT

Update - Our team is continuing to work on slowness that some users are experiencing with webmail. We thank you for your continued patience.
May 02, 2024 - 08:53 PDT

Update - Our team is continuing to work on slowness that some users are experiencing with webmail. We thank you for your continued patience.
May 02, 2024 - 06:19 PDT

Identified - Our engineers have identified the issue impacting the email service and have begun implementing a fix.
May 02, 2024 - 03:33 PDT

Investigating - We are currently experiencing a known issue impacting our email service.

At this time you may not be able to log in via Webmail, IMAP, or POP3.

Our engineers are aware of the situation and working to resolve it.

We will post updates as soon as more information is available.

Thank you for your patience.
May 02, 2024 - 03:05 PDT

Domain Services Operational

Core gTLDs Operational

Core ccTLDs Operational

Other gTLDs Operational

Other ccTLDs Operational

API Operational

Basic Email Service Degraded Performance

G Suite Email Service Operational

DNS Service Operational

Web Hosting Service Operational

SSL Certificates Operational

Enom.com Operational

Website Operational

Domain Search Operational

Domain Purchase Operational

Domain Management Operational

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Identity Digital Registry Maintenance May 6, 2024 15:00-17:00 PDT

During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLDs, please look the registry up in the following spreadsheet:
http://enom.help/chart
Posted on Apr 25, 2024 - 08:14 PDT

.ORG Registry Maintenance May 7, 2024 10:00-12:00 PDT

.CH Registry Maintenance May 16, 2024 22:00-22:30 PDT

.COM, .NET Registry Maintenance May 19, 2024 18:00-18:45 PDT

.EU Registry Maintenance May 29, 2024 22:00 - May 30, 2024 01:00 PDT

.CH Registry Maintenance Jun 6, 2024 22:00-22:30 PDT

Past Incidents

May 6, 2024

No incidents reported today.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

Unresolved incident: Partial Email Service Outage.

May 2, 2024

May 1, 2024

HostedEmail - Degraded

Resolved - This incident has been resolved.
May 1, 12:21 PDT

Monitoring - Our team has implemented a fix. We will continue to monitor to make sure that there are no further issues.
May 1, 11:13 PDT

Investigating - We are currently looking into an issue where customers are seeing intermittent issues of not being able to access their webmail and slowness. We thank you for your patience as we work on a fix.

Thank you for your patience.
May 1, 10:09 PDT

Apr 30, 2024

.NL Registry Maintenance

Completed - The scheduled maintenance has been completed.
Apr 30, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 01:00 PDT

Scheduled - During this scheduled system maintenance, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Updates

For a list of affected TLDs, please look the registry up in the following spreadsheet:
http://enom.help/chart
Apr 25, 08:54 PDT

Apr 29, 2024

Webmail Login/Access

Resolved - This issue is resolved and our engineering team have implemented a fix and service levels have been restored.
Apr 29, 08:44 PDT

Investigating - We are encountering issues with Webmail. We are getting reports that some users are unable to login to or access webmail.

Our engineering team has been engaged and are investigating currently.
Apr 29, 05:51 PDT

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

DNS Update and Resolution Issues

Postmortem - Read details
Apr 26, 15:57 PDT

Resolved - This incident has been resolved.
Apr 26, 10:47 PDT

Monitoring - The issue has been resolved, we will continue to monitor to make sure there are no further issues.
Apr 26, 09:53 PDT

Investigating - We are currently investigating an issue where customers are seeing DNS resolution as well as propagation issues on our system. Our engineering team is currently investigating and we hope to have a solution soon
Apr 26, 08:59 PDT

Apr 25, 2024

Webmail Login

Resolved - The issue has been resolved, and all services are back to normal operation
Apr 25, 18:00 PDT

Monitoring - Our dev team has implemented a fix. We will continue to monitor to make sure there are no further issues
Apr 25, 17:50 PDT

Update - We are still investigating this issue and we will provide further updates on our status page as soon as new information becomes available.
Thank you for your patience and understanding.
Apr 25, 15:02 PDT

Update - We are still investigating this issue, We will provide further updates on our status page as soon as new information becomes available. Thank you for your patience and understanding.
Apr 25, 11:53 PDT

Investigating - We're currently experiencing issues with webmail being slow/unresponsive, also impacting login. Our engineers are investigating this issue and will post updates as they become available.
Apr 25, 09:05 PDT

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.